COVID-19 resource center

Expect to welcome more travelers to your property this year. From guidance on cleanliness and cancellation policies to tips to improve your visibility, our resources will help you adapt your recovery strategy. Learn how you can stand out in this new world of travel. 

 

 

Top Ways to Drive Hotel Reservations in 2021 | Expedia Group Research

Top Ways to Drive Hotel Reservations in 2021 | Expedia Group Research

People are excited to get away in 2021. But how they plan travel has changed since the pandemic. Discover what travelers want today and how you can capture their attention as travel returns.

How to adapt your hotel recovery plan for today’s travelers

How to adapt your hotel recovery plan for today’s travelers

To attract today’s leisure travelers after COVID-19, you must be ready to adjust your hotel recovery plan with flexible policies as well as foster guest relations.
To attract today’s leisure travelers after COVID-19, you must be ready to adjust your hotel recovery plan with flexible policies as well as foster guest relations.

3 health and hygiene measures to help your guests feel safe

3 health and hygiene measures to help your guests feel safe

Prepare your property and let guests know their safety matters. Add your health and hygiene policies to your listing today.

Prepare your property and let guests know their safety matters. Add your health and hygiene policies to your listing today.

People will travel again. Will you be ready?

People will travel again. Will you be ready?

Now is the time to learn more about updating cancellation policies, reviewing your listings and extending your inventory.
Now is the time to learn more about updating cancellation policies, reviewing your listings and extending your inventory.

Why marketing should include LGBTQIA Travelers

Why marketing should include LGBTQIA Travelers

As destinations reopen, industry experts expect to see the LGBTQIA community be among the first to hit the road. Here’s how to market to this key demographic. 
As destinations reopen, industry experts expect to see the LGBTQIA community be among the first to hit the road. Here’s how to market to this key demographic. 

Welcome a truly valuable audience—LGBTQIA travelers

Welcome a truly valuable audience—LGBTQIA travelers

Attracting valuable guests — those who spend more, stay longer, and return again and again — is key to a successful operation. Learn how to make LGBTQIA guests feel truly welcome, safe, and willing to sing your praises.
Attracting valuable guests — those who spend more, stay longer, and return again and again — is key to a successful operation. Learn how to make LGBTQIA guests feel truly welcome, safe, and willing to sing your praises.

Resetting your brand strategy in response to COVID-19

Resetting your brand strategy in response to COVID-19

Understand how industry leaders are responding to COVID-19 and explore what brands can do to get ahead.
Understand how industry leaders are responding to COVID-19 and explore what brands can do to get ahead.

How COVID-19 Altered Travel Spending Patterns

How COVID-19 Altered Travel Spending Patterns

This research examines how COVID-19 altered traveler behavior in the US and Mexico. We look back on 2019 spending patterns to unlock future opportunities.
This research examines how COVID-19 altered traveler behavior in the US and Mexico. We look back on 2019 spending patterns to unlock future opportunities.

Miami hotel grows bookings with flex cancel policy

Miami hotel grows bookings with flex cancel policy

In the heart of Miami’s sunny, South Beach neighborhood, Dream South Beach uses flexible cancellation policies to attract bookings as travelers cautiously return.
In the heart of Miami’s sunny, South Beach neighborhood, Dream South Beach uses flexible cancellation policies to attract bookings as travelers cautiously return.

Hotel drives bookings with COVID-19 recovery strategy

Hotel drives bookings with COVID-19 recovery strategy

Learn what COVID-19 tactics Brentwood Suites’ General Manager took to increase reservations to an average of 21 new bookings per day.
Learn what COVID-19 tactics Brentwood Suites’ General Manager took to increase reservations to an average of 21 new bookings per day.

Enhanced cleaning guidelines hotels can use today

Enhanced cleaning guidelines hotels can use today

These guidelines are focused on enhanced cleaning practices that hotels, inns and bed and breakfasts can start implanting today as part of their COVID-19 recovery plan.
These guidelines are focused on enhanced cleaning practices that hotels, inns and bed and breakfasts can start implanting today as part of their COVID-19 recovery plan.